Embedded Files
Use Quick Reference Guides (QRGs) as quick overviews of topics, or for a refresh when working in the application.
MIC_V11_QRG_Interactions.pdfInteraction
Interaction
Learn how to create, capture channel details, search for Accounts to identify the Requester and/or Institution, transfer for guidance, and close an Interaction.
MIC_V11_QRG_Requests.pdfRequest
Request
Create a Request, search for approved content using filters and key search terms, categorize the details to drive metrics, transfer for guidance, and close a Request.
MIC_V11_QRG_Fulfillments.pdfFulfillment
Fulfillment
Generate a written response and learn the impact of your package creation based on the delivery method defined for the document. Customize your package content on the fly and email the response.
MIC_V11_QRG_Adverse Events.pdfAdverse Event
Adverse Event
Record an AE, identify the product(s), primary source(s), and send to Safety with a snapshot. Also learn how to reconcile via email and close.
MIC_V11_QRG_PQCs.pdfProduct Quality Complaint
Product Quality Complaint
Create a PQC, identify the product, complaint, and more. Send to Quality with a snapshot, reconcile via email, and close.
Page updated
Report abuse